Shipping & Returns – Indulge In A Scent

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1. Processing Time

All orders are processed within 2–3 business days. During high-volume periods, orders may take an additional few days to ship. If there is a significant delay in processing your order, we will contact you by email.

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2. Shipping Time

Once shipped, orders typically arrive within 3–7 business days.

During the summer months, we ship Monday–Wednesday only to prevent heat damage. Orders placed after 1:00 PM on Wednesday will ship the following Monday.

Once your package is scanned by the carrier, Indulge In A Scent is not responsible for delays, re-routes, or failed deliveries. Please contact the carrier directly for tracking updates.

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3. Shipment Confirmation & Tracking

You will receive a shipping confirmation email with your tracking number once your order has shipped. Please allow up to 24 hours for tracking to update.

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4. Damaged or Lost Packages

Indulge In A Scent is not responsible for items lost or damaged during shipping. Once your order is scanned by the carrier, it is out of our control.

If your order arrives damaged, we recommend filing a claim directly with the shipping carrier. Be sure to save all packaging and damaged items—they may request photos or documentation.

If you need help with the claims process, feel free to contact us at sward@indulgeinascent.com and we’ll assist as best we can.

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